特定商取引法に基づく表記


Welcome to AESKEIA (hereinafter referred to as "this Website"). Before using this Website or any products/services, please read this Legal Statement carefully. Your access to or use of this Website constitutes your acknowledgment that you have read, understood, and agreed to be bound by the terms of this Statement. 1. Website Information and Services This Website is operated by AESKEIA (hereinafter referred to as "we"). All content provided on this Websiteincluding but not limited to product descriptions, blog posts, guides, images, etc.) is for general information purposes only. We reserve the right to modify, suspend, or close all part of the Website's content at any time without prior notice. 2. Disclaimer Accuracy of Information: Although we make every effort to ensure the accuracy, completeness, and of the information on the Website, we make no express or implied warranties regarding the absolute accuracy or applicability of any content on this Website. Product Use: Product results may vary person to person. To the maximum extent permitted by law, we shall not be liable for any direct, indirect, incidental, or punitive damages resulting from the misuse of products or failure use products in accordance with the instructions. (Special Statement: This product must be 18 years of age or older to be purchased and used) Third-Party Links: Website may contain links to third-party websites. These links are provided solely for the convenience of users, and we assume no responsibility for the content, privacy policies, or products/ provided by these third-party websites. You assume all risks associated with accessing third-party websites. 3. Intellectual Property Statement All content on this Website, including but not to text, design, logos, graphics, images, audio, video, source code, and software, is the property of this Website or its content providers, and is protected by copyright, trademark, and other intellectual property laws. Without our express written permission, no individual or organization may reproduce, reprint, modify, distribute, display, or use any of content for any commercial purpose in any form. 4. Limitation of Liability To the maximum extent permitted by applicable law, AESKEIA and its employees, agents, or partners not be liable for any loss of profits, loss of data, reduction in business opportunities, or any indirect, special, or consequential damages resulting from the use or inability to use this, or from the purchase of products from this Website. 5. Governing Law and Dispute Resolution The formation, effectiveness, performance, interpretation, and dispute resolution of this Legal shall be governed by the laws of the region of Hong Kong, People's Republic of China. If any dispute arises from this Statement or the use of this Website, the shall first attempt to resolve it through friendly consultation; if consultation fails, it shall be submitted to: the Hong Kong International Arbitration Centre / the People's Court with jurisdiction in the of the company's domicile for adjudication. 6. Changes to Terms We may update this Legal Statement from time to time to reflect changes in laws and regulations or adjustments to services. Updated terms shall take effect once published on the Website. We recommend that you check this page regularly for the latest information. 7. Contact Us If you have any regarding this Legal Statement, please contact me through the following methods：Email: 442933400@qq.com Contact Address: No. 5, Lane 5, Beitou South, Huangpu Town, Zhongshan City, Guangdong Province

Return & Cancellation Policy

1. Return Window You have the right to request a return within 14 days from the date on which the last item of your order is delivered.

2. How to Initiate a Return or Cancellation To ensure the efficient processing of your request, please select the appropriate return path based on your checkout method:

  • Email or Registered Account Customers: Please log in to your dedicated customer account to submit your return request directly: https://account.lingerietoy.com

  • Phone Number Quick Checkout Customers: If you completed your checkout using only a mobile phone number, you will not be able to log in via the account link above. Please check your text messages for our Order Confirmation SMS and click the secure link inside to directly initiate your return or cancellation request.

3. Return & Refund Timeframes

  • Shipping Back Items: Once you have successfully submitted your return notification, you must ship the items back to our facility within 7 days.

  • Refund Processing: Within 7 business days after we receive your returned items and complete our quality and hygiene inspection, a refund will be issued to your original payment method.

4. Shipping & Handling Fees

  • Return Shipping Costs: The cost of return shipping is borne by the customer

  • Original Outbound Shipping: The standard shipping fee paid at the time of order placement is non-refundable. If you opted for expedited or non-standard delivery services during checkout, the additional costs beyond our standard shipping rate will not be refunded.

5. Non-Returnable Items & Policy Exemptions Due to strict health, hygiene, and safety regulations, the following categories of items are explicitly exempt from the right of cancellation and return:

  • Hygiene & Intimate Apparel: Lingerie, intimate wear, and body-contact products cannot be returned or exchanged if their original protective packaging or hygiene seals have been opened, broken, or tampered with, or if the items show any signs of wear, usage, or washing.

  • Customized & Personalized Products: Any items manufactured to your unique specifications or explicitly customized for you cannot be canceled or returned.