Política de envío

Thank you for shopping at AESKEIA! We are committed to providing you with efficient and secure delivery services To protect your rights, please read the following shipping policy carefully.

1. Order Processing Time
All orders require [1-3] business days (excluding weekends and public holidays for order verification, picking, and packing after payment is completed.
Note: During major promotions or new product launches, the processing time may be extended by [1-2] days.

2. Shipping Rates & Delivery Times
We offer a variety of shipping options for you to choose from. Specific shipping rates and estimated delivery times will be automatically calculated based your shipping address at checkout.
Domestic Shipping (using China as an example):
Standard Shipping: Estimated delivery time [15-21] business days, shipping fee $.99 (Free shipping on orders over $25).
We offer worldwide shipping services!
International Standard Shipping is estimated to take [15-21] business, depending on the customs clearance speed of the destination country. Shipping rates will be displayed at checkout.

3. Order Tracking
After your package is shipped, the system will automatically you a confirmation email containing the tracking number. You can visit our Order Tracking page at any time or go directly to the carrier's official website and enter the tracking number to the latest status of your package.

4. Customs, Duties & Taxes
Domestic Orders: All displayed prices include relevant taxes, and you do not need to pay extra fees.
 Orders: International packages may incur customs duties or import taxes in the destination country. These fees are the responsibility of the recipient. Due to different customs policies in each country, we recommend your local customs for details before placing an order.

5. Shipping Restrictions & Address Changes
We do not support shipping to PO Boxes or APO/FPO addresses.
Order: Once an order enters the "Shipped" status, the address cannot be changed and the order cannot be canceled. If you need to make modifications, please be sure to contact customer service team within [12-24] hours after placing the order to intercept or modify it.

6. Lost & Damaged Packages
If your package is returned due an incorrect address, we will contact you to confirm the address and arrange for reshipping (additional shipping fees may apply).
If the package is confirmed lost in transit, or if have not received your package for a long time, please contact us promptly. We will assist you in filing a claim with the shipping company.

7. Contact Us
If you any questions about the shipping policy or need assistance, please feel free to contact us through the following methods:
Email: 442933400@qq.
Online Customer Service: Click the chat bubble in the bottom right corner of the website
Response Time: We will respond to your message within 24 hours